Key insights
- Big data: 72% of communicators believe this will change their profession, but only 21% of all organisations have implemented activities by now
- Automation: few use the power of algorithms for adapting content
- Strategic issues: longitudinal data over a decade (2007-2016) indicate dramatic changes for communication management
- Communication channels: face-to-face is more important than social media
- Social media influencers: 43% use specific strategies to approach them
- Competencies: gap between training offered and development needs
Vía Erkan’s Field Diary http://ift.tt/29wxxif
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